West Carleton Disaster Relief is here to connect you to all available services. 

Showers:

• The Constance Bay Community Centre has one shower available open 7 am to 10 pm.

• W. Erskine Johnston Arena, 3832 Carp Road, 7 am to 6 pm
   

Portable Washrooms: If your septic is compromised please call 311 to report. The city is attempting to provide portable washroom at access lanes near properties that are affected. 

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Well Water Testing: (please follow City of Ottawa advice on Drinking Water an view Is My Water Safe Below)
Visit City of Ottawa Well Water Testing for locations and hours. 

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Residential Protective Plumbing Program: Financial assistance to qualified City of Ottawa property owners for the installation of protective plumbing devices such as sump pumps/pits and sump pump backup power. See if you qualify! 

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Food: West Carleton Food Access Centre: 613-832-5685 / wcfoodaid@gmail.com, please call or email for anything you need and to arrange a pick up time.

Accommodations: WCDR is looking for a partner charity to help us unlock Air BNB's disaster response. Please watch here for details if this or other accommodations become available.​

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Free Clothing Store: The ReSource Rack, 5670 Carp Road

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Insurance Issues: Insurance Bureau of Canada: Questions & Complaints; 1-844-227-5422 

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Councilor: Clarke Kelly's:  Clarke.Kelly@ottawa.ca

Disaster Recovery Assistance for Ontarian's (DRAO): 1-844-780-8925 (Not Currently Available)

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Utilities: Gas and Electrical inspectors are in flooded areas doing inspections to ensure safety. When properties are not deemed to be safe power and/or gas may be disconnected to protect people and property. If you have concerns about your utilities and that they may be compromised please reach out to y

• Enbridge Gas - 613-748-6890

• Electrical Safety Authority - 1-877-372-7233 / 

• Hydro One - 613-748-6890 / customercommunications@hydroone.com / hydroone.com

PUBLIC HEALTH MEASURES TO CONSIDER
These flyers are from 2019 but are just as valid today! 

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IS MY WATER SAFE TO DRINK DECISION TREE | CHECKLIST FOR WELL WATER TESTING SUBMISSIONS
FOOD SAFETY DURING A POWER FAILURE | FOOD HANDLING & HYGINE WITHOUT WATER