© 2018 West Carleton Disaster Relief 

Available Services

West Carleton Disaster Relief is here to connect you to all available services. Please register here.

The services listed are currently available for Tornado affected residents. 

Your emotional health:

West Ottawa Community Resource Centre are available for local & group counselling for survivors: call 613-591-3686 and ask to speak to a tornado counsellor or visit the drop-in at the WC Community Complex, across from Eli's Office, 9 to 3 on Fridays and from 9 to 12 on Saturdays.

Disaster Recovery Assistance for Ontarians (DRAO): 1-844-780-8925 / 

DEADLINE September 4th. Feedback on progress of applications and support during negotiations is welcome and available

Red Cross: Providing financial assistance for people “struggling in a variety of ways. The funding raised for the families affected by the 2018 Tornado has now been spent or allocated. There will be no further individual payments made.

Insurance Issues: Insurance Bureau of Canada:

·  Questions & Complaints; 1-844-227-5422 

·   Advocacy, to work on your behalf; Pete Karageorgos, Director Consumer & Industry Relations 416-362-2031 / pkarageorgos@ibc.ca 

 

Food: West Carleton Food Access Centre: 613-832-5685 / wcfoodaid@gmail.com, please call or email Mary for anything you need and to arrange a pick up time.

Household items & services:  Disaster Ottawa – Household Item Exchange (FB) (this is the place for people to post any furniture etc. they would like to donate,

Clothing: Savvy Seconds, 5670 Carp Road: 613-240-8644 / vljones@ymail.com, please email Vera for anything you need.

Councillor; El-Chantiry: 613-580-2475 / el-chantiry@ottawa.ca

Engineering Reports: WCDR will commission structural reports for residents wanting a second opinion: 

Housing: Marc Papineau and his team at help@dreamlivingott.ca, (at this time we do not require new accommodations)

Property Tax refunds/deferrals:  taxadjustments@ottawa.ca
 

HST REBATE (for new or substantially renovated homes): https://www.canada.ca/en/revenue-agency

Tree Removal: WCDR crews, cranes, and other equipment are available to remove broken and hung up trees. The service has wrapped up for the winter but will resume in the spring: 

Storage: WCDR will make storage containers and storage units at Blue Moon available to protect uninsured property for residents affected by the Tornado: westcarletonrelief@gmail.com. We encourage residents to contact WCDR for assistance in relocating any unattended PODs still in the village to a more secure & monitored location.

 

Utilities:

Bell - please call the special Tornado assistance line; 1-877-491-4844

Enbridge Gas - 613-748-6890

Electrical Safety Authority -  1-877-372-7233 / esasafe.com
Hydro One - 613-748-6890 / customercommunications@hydroone.com / hydroone.com