West Carleton Disaster Relief is here to connect you to all available services. Please register here.
The services listed are currently available for Tornado affected residents.
Your emotional health:
West Ottawa Community Resource Centre are available for local & group counselling for survivors: call 613-591-3686 and ask to speak to a tornado counsellor or visit the drop-in at the WC Community Complex, across from Eli's Office, 9 to 3 on Fridays and from 9 to 12 on Saturdays.
Disaster Recovery Assistance for Ontarians (DRAO): 1-844-780-8925 /
DEADLINE September 4th. Feedback on progress of applications and support during negotiations is welcome and available
Red Cross: Providing financial assistance for people “struggling in a variety of ways. The funding raised for the families affected by the 2018 Tornado has now been spent or allocated. There will be no further individual payments made.
Insurance Issues: Insurance Bureau of Canada:
· Questions & Complaints; 1-844-227-5422
· Advocacy, to work on your behalf; Pete Karageorgos, Director Consumer & Industry Relations 416-362-2031 / email@example.com
Food: West Carleton Food Access Centre: 613-832-5685 / firstname.lastname@example.org, please call or email Mary for anything you need and to arrange a pick up time.
Household items & services: Disaster Ottawa – Household Item Exchange (FB) (this is the place for people to post any furniture etc. they would like to donate,
Clothing: Savvy Seconds, 5670 Carp Road: 613-240-8644 / email@example.com, please email Vera for anything you need.
Councillor; El-Chantiry: 613-580-2475 / firstname.lastname@example.org
Engineering Reports: WCDR will commission structural reports for residents wanting a second opinion:
Housing: Marc Papineau and his team at email@example.com, (at this time we do not require new accommodations)
Property Tax refunds/deferrals: firstname.lastname@example.org
HST REBATE (for new or substantially renovated homes): https://www.canada.ca/en/revenue-agency
Tree Removal: WCDR crews, cranes, and other equipment are available to remove broken and hung up trees. The service has wrapped up for the winter but will resume in the spring:
Storage: WCDR will make storage containers and storage units at Blue Moon available to protect uninsured property for residents affected by the Tornado: . We encourage residents to contact WCDR for assistance in relocating any unattended PODs still in the village to a more secure & monitored location.
Bell - please call the special Tornado assistance line; 1-877-491-4844
Enbridge Gas - 613-748-6890