Your emotional health:

West Ottawa Community Resource Centre are available for local & group counselling for survivors: call 613-591-3686 and ask to speak to a tornado counsellor or visit the drop-in at the WC Community Complex, across from Eli's Office, 9 to 3 on Fridays and from 9 to 12 on Saturdays.

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Food: West Carleton Food Access Centre: 613-832-5685 / wcfoodaid@gmail.com, please call or email Mary for anything you need and to arrange a pick up time.

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Household items & services:  Disaster Ottawa – Household Item Exchange (FB) (this is the place for people to post any furniture etc. they would like to donate,

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Clothing: Savvy Seconds, 5670 Carp Road: 613-240-8644 / vljones@ymail.com, please email Vera for anything you need.

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Red Cross: Providing financial assistance for people “struggling in a variety of ways. The funding raised for the families affected by the 2018 Tornado has now been spent or allocated. There will be no further individual payments made.

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Insurance Issues: Insurance Bureau of Canada:

·  Questions & Complaints; 1-844-227-5422 

·   Advocacy, to work on your behalf; Pete Karageorgos, Director Consumer & Industry Relations 416-362-2031 / pkarageorgos@ibc.ca 

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Councillor; Kelly's: 613-580-2475 / Clark.Kelly@ottawa.ca

 

Disaster Recovery Assistance for Ontarian's (DRAO): 1-844-780-8925 (Not Currently Available)

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Property Tax refunds/deferrals:  taxadjustments@ottawa.ca
 

HST REBATE (for new or substantially renovated homes): https://www.canada.ca/en/revenue-agency

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Tree Removal: WCDR crews, cranes, and other equipment are available to remove broken and hung up trees. The service has wrapped up for the winter but will resume in the spring: 

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Storage: WCDR will make storage containers and storage units at Blue Moon available to protect uninsured property: westcarletonrelief@gmail.com. We encourage residents to contact WCDR for assistance in relocating any unattended PODs still in the village to a more secure & monitored location.

 

Utilities:

Bell - please call the special Tornado assistance line; 1-877-491-4844

Enbridge Gas - 613-748-6890

Electrical Safety Authority -  1-877-372-7233 / esasafe.com
Hydro One - 613-748-6890 / customercommunications@hydroone.com / hydroone.com